Pool Campus Drive for 2012 Passed out Students

Name of Company: IBM INDIA LTD.

JOB PROFILE           Technical Associate- Server Support: 

The Profile offered is of Server Support.

This is purely a Technical Profile and not a BPO

JOB SUMMARY:

Remote Infrastructure support delivery

Perform problem cause analysis

Technical troubleshooting of email program (IBM Lotus notes) which include –repairing the browser.

 Ability to Identify Opportunity & Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.

Ability to meet a set of defined account agent productivity measurements.

DATE: Jan 19, 2013

VENUE: Rayat Bahra Mohali Campus

REPORTING TIME: 9 AM 

DATE OF JOINING:  Immediate

PLACE OF JOINING: Bangalore & Hyderabad

SALARY PACKAGE – Rs.3 Lacs p.a (Higher Package for experienced candidates)

QUALIFICATION:

B.Tech (ECE, CSE, EE, ME) with 50% throughout---2012 passed out batch with no backlogs

MANDATORY SKILLS

# Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting

# Browser Support - Internet Explorer

# Strong computer skills required 

# Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN

# Excellent oral and written communication skills.

# Neutral accent

DESIRED SKILLS:

# Ability to identify basic hardware parts and aware of basic hardware concepts

# User level familiarity with at least one e-mail client - Outlook, Notes etc.

# Skilled in commercially standard software applications and major desktop operating systems.

# Awareness of basic networking concepts and technologies.

# Questioning skills /probing skills, as relevant to the issue and level of the caller

ADDITIONAL INFORMATION

# Candidates applying and selected for the job will be expected to work in shifts Morning, evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies allotted.  

SELECTION PROCESS:

1.   PPT

2.   Written Test

3.   Group Discussion

4.   Technical and HR Interview Round

MANDATORY REQUIREMENTS:

 The candidates are requested to bring the following documents during the campus drive.

CV/Resume.

 All the mark sheets,

Provisional Degree Certificates / Degree Certificates 

One photo ID proof (Driver's license/ voter's id card/ pass port).

Interested students of Batch 2012  are required to register on Link provided on www.rayatbahra.com