We are pleased to conduct B.E. / B.Tech (Any Specialization) recruitment drive for HCL Infosystems on 25th January, 2013 (Friday).
PFB the interview Details:
Job Details
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IMPORTANT INSTRUCTIONS
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Recruitment Drive Date
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25th January, 2013 (Friday)
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Venue details and time will be communicated only to the shortlisted candidates.
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Venue Details
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HCL Infosystems
D – 233, Sector 63
Noida, Uttar Pradesh
Contact Person: Mr. Rafiq / Ms. Neha Pahuja
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Candidates contacting the recruiter directly will not be entertained.
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Time
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09:30 AM
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Company Website
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Firstnaukri.com does NOT endorse any requests for money payments or sharing of bank account details from Job – Seekers / Candidates.
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Profile
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Technical Support Executive / Customer Support Executive
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No of Openings
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50
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PG Qualification (Specialization)
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B.E. / B.Tech (Any Specialization)
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Joining
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Immediate
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Job Location
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Noida
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Salary
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Salary Rs 8000 - Rs 10000 in hand
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Industry
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IT
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Other Details
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Exam Leaves will be given
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Passing out Year
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2013
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Please share the list of students who will participate in the process, latest by 24thJanuary, 2013 (12:00 Noon).
Job Description is mentioned below:
Job Title: Technical Support Executive / Customer Support Executive
A Leading Client of Firstnaukri.com
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Job Location:
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Noida
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No. of Job opening:
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50
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Salary Range:
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Rupees 1,00,000 - 1,25,000
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Industry Type:
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IT-Hardware & Networking
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Keywords:
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B.E, B.tech, Any Specialization
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Job Description:
- Responsible for handling the issues from the customer.
- Salary Rs 8000 - Rs 10000 in hand
- Take inbound based voice calls.
- Resolve the issues and provide trouble ticket to the customer.
- Make entries in the CRM regarding the issue and the resolution offered.
- Update the CRM on a daily basis.
- Escalate/ transfer the call to L2 Handling in case of further assistance is required for closing the issue.
Desired Candidate Profile:
Profile Description:
1. Excellent Communication Skills with an ability to convince.
- Effectively introduce products & services
- Problem solving skills
UG Qualifications:
· BE / B.Tech (Any Specialization)
Graduation after: 2013.
*Note: Candidate should have a UG qualification
Company Profile
A Leading Client of Firstnaukri.com
Client helps the Laptop/Desktop/TFT customers with their queries related to Technical or Non-technical Issues.
Regards,
Team Firstnaukri.com
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