HCL BSERV

Chandigarh Group of Colleges takes this opportunity to invite students from your institute to a joint campus placement drive by HCL BSERV for B.Tech (All streams) BSc (All Streams) BCA/BBA/MCA/BA & B.Com students of 2013 passing out batch. The details are as follows:

About the Company:

HCL BSERV, a business services division of HCL Technologies Limited started its venture early in 2001 and is now a dominant player in the BPO field drawing revenue of USD 232.15 Million. (Websitehttps://www.hclbpo.net)

Name of Company	HCL BSERV
Date of Drive	30th January 2013
Venue	Chandigarh Group of Colleges, Landran (Kharar-Banur Road) Mohali
Stream Eligible	B.Tech (All streams) BSc (All Streams) BCA/BBA/MCA/BA & B.Com
Skills Required	● Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation and Accent, Interactive Communication, Lexical Resource) ● Basic Desktop and computer knowledge. ● Understanding of ISP/Networking concepts ● Possess good organizational and time management skills  ● Display strong initiative in resolving issues of customers  ● Exhibit strong teamwork  ● Must be capable of demonstrating problem solving skills  ● Attentive listener  ● Ability to use common courtesies  ● Confident while communicating
Experience	1 year experience in any international BPO would be an added advantage Relevant expereince of any industry would be taken into consideration
Job Responsibilities	● Should be able to Meet minimum login hours ● Meeting SLA on time ● Keeping AHT under control ● Attendance should be above 96% ● Should not take any unsched leave
Batch/es	2009, 2010, 2011 & 2012 passed out
Position	Technical Support Officer, Sr. TSO
Job Profile	Responsible for giving Technical support to International customers over the Phone.
Job Location	Noida/Chennai
Package	● 1.64 LPA during the training which will be 2-3 months. ● Post the training additional 15K to 37K will get added to CTC depending upon the project they gets deployed. But this increased amount gets paid after 6 months accumulated. So ideally first 6 months the salary will be 1.64L.
Process	PPT, V&A , PI
Note :- (a) Should be comfortable working in night shifts i.e. 24x7x365 environment             (b) Should be above 18 years & below 40 years of age

You are requested to intimate all the students of 2013 passing out batch accordingly. The eligible and interested students are required to  get registered themselves online at our college website: www.cgc.edu.in at the provided link or alternatively TPOs may forward the list of eligible and interested students strictly as per the format attached herewith, atcrccgc2@gmail.com latest by 28^th January 2013 positively.

For queries, please feel free to calls us at 9781925274, 0172-3984241