I like to take this opportunity to invite your prestigious institution to Pool Campus drive by IBM India to be held at Amritsar College of Engineering & Technology, Amritsar.
Company
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IBM India
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Date of Drive
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September 16, 2014
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Venue
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Amritsar College of Engineering & Technology, Amritsar
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Reporting Time
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09.00 AM
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Stream Eligible
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Batch
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2013 & 2014 passed outs
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Job Description
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· Providing voice support to IBM internal end users and external commercial account end users across North America, EMEA and AP.
· The job requires an Agency to handle Inbound calls, emails and chats regarding technical issues for end users
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Mandatory skills:-
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· Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
· Browser Support - Internet Explorer
· Strong computer skills required
· Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
· Excellent oral and written communication skills.
· Excellent customer service orientation
· Neutral accent
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No. of Vacancies
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Open
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Selection Process
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Written Test, GD, Interview
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Salary
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2.50 Lacs
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Documents to carry
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Note
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Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported
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About the company: -
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers. Utilizing its business consulting, technology and R&D expertise, IBM helps clients become "smarter" as the planet becomes more digitally interconnected. IBM invests more than $6 billion a year in R&D, just completing its 18th year of patent leadership. IBM Research has received recognition beyond any commercial technology research organization and is home to 5 Nobel Laureates, 9 US National Medals of Technology, 5 US National Medals of Science, 6 Turing Awards, and 10 Inductees in US Inventors Hall of Fame. The company was behind the inventions of the PC; SABRE travel reservation system; UPC codes, Watson, the Jeopardy!-playing computing system, and much more. Its advantages are as follows:-
Quick and Higher Resolution – IBM's advanced technology and experienced technicians enable higher resolution of incidents and problems at first contact
Lower Costs – IBM's service desk technology provides predictable pricing for lower end-user support costs
State of the Art Infrastructure – IBM can allow your organization to leverage the benefits of a state of the art IT infrastructure and tools without having to manage them.
Company Website: http://www.ibm.com
*THIS INFORMATION WAS EXLUSIVELY FOR MIMIT STUDENTS ONLY Regards Training and Placement Cell MIMIT Malout
