Chandigarh Group of Colleges takes this opportunity to invite students from your institute to a joint campus placement drive by HCL BSERV for B.Tech (All streams) BSc (All Streams) BCA/BBA/MCA/BA & B.Com students of 2013 passing out batch. The details are as follows:
About the Company:
HCL BSERV, a business services division of HCL Technologies Limited started its venture early in 2001 and is now a dominant player in the BPO field drawing revenue of USD 232.15 Million. (Websitehttps://www.hclbpo.net)
Name of Company
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HCL BSERV
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Date of Drive
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30th January 2013
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Venue
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Chandigarh Group of Colleges,
Landran (Kharar-Banur Road) Mohali
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Stream Eligible
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B.Tech (All streams) BSc (All Streams) BCA/BBA/MCA/BA & B.Com
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Skills Required
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● Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation and Accent, Interactive Communication, Lexical
Resource) ● Basic Desktop and computer knowledge. ● Understanding of ISP/Networking concepts ● Possess good organizational and time management skills ● Display strong initiative in resolving issues of customers ● Exhibit strong teamwork ● Must be capable of demonstrating problem solving skills ● Attentive listener ● Ability to use common courtesies ● Confident while communicating
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Experience
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1 year experience in any international BPO would be an added advantage
Relevant expereince of any industry would be taken into consideration
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Job Responsibilities
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● Should be able to Meet minimum login hours ● Meeting SLA on time ● Keeping AHT under control ● Attendance should be above 96% ● Should not take any unsched leave
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Batch/es
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2009, 2010, 2011 & 2012 passed out
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Position
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Technical Support Officer, Sr. TSO
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Job Profile
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Responsible for giving Technical support to International customers over the Phone.
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Job Location
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Noida/Chennai
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Package
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● 1.64 LPA during the training which will be 2-3 months.
● Post the training additional 15K to 37K will get added to CTC depending upon the project they gets deployed. But this increased amount gets paid after 6 months accumulated. So ideally first 6 months the salary will be 1.64L.
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Process
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PPT, V&A , PI
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Note :- (a) Should be comfortable working in night shifts i.e. 24x7x365 environment
(b) Should be above 18 years & below 40 years of age
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You are requested to intimate all the students of 2013 passing out batch accordingly. The eligible and interested students are required to get registered themselves online at our college website: www.cgc.edu.in at the provided link or alternatively TPOs may forward the list of eligible and interested students strictly as per the format attached herewith, atcrccgc2@gmail.com latest by 28th January 2013 positively.
For queries, please feel free to calls us at 9781925274, 0172-3984241