Invitation to a Joint Campus Placement Drive by A TOP IT MNC at CGC Landran

We are pleased to announce that A TOP IT MNC will be visiting our campus for a joint campus
placement drive for B.Tech, MBA, MCA, Any Graduate (10+2+3), Any Post Graduates, Diploma
Holders (10+3) students of 2013 passing out batch. The details are as follows:
You are requested to intimate all the students of 2013 passing out batch accordingly. The eligible and
interested students are required to get registered themselves online at our college website:
www.cgc.edu.in at the provided link and only online registered students will entertain.
For queries, please feel free to calls us at 9781925274, 9781925289, 0172-3984241

Name of Company A TOP IT MNC
Date of Drive 15th April 2013
Venue Chandigarh Group of Colleges, Landran, Mohali
Stream Eligible B.Tech, MBA, MCA, Any Graduate (10+2+3), Any Post Graduates, Diploma Holders (10+3)
Package As per IT Industry standards
Eligibility Criteria 55% or 5.5 CGPA In the Highest Degree
Mandatory Skills
Understanding of operating systems, Windows 2000/NT/XP configuration options and
troubleshooting. Browser Support - Internet Explorer. Strong computer skills required.
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet,
LAN/WAN. Excellent oral and written communication skills. Excellent customer service
orientation .Neutral accent
Desired Skills
# Ability to identify basic hardware parts and aware of basic hardware concepts
# User level familiarity with at least one e-mail client - Outlook, Notes etc..
# Skilled in commercially standard software applications and major desktop
operating systems.
# Awareness of basic networking concepts and technologies.
# Questioning skills /probing skills, as relevant to the issue and level of the caller
Batch 2013
Position End User Support (EUS)
Job Profile
Providing Voice support to Internal End Users and External Commercial Account End
Users across North America, EMEA & AP. The job will require you to handle inbound calls
/ emails / chats regarding technical issues for end users. Remote Infrastructure support
delivery. Perform problem cause analysis. Resolve routine customer problem. Ability to
Identify Opportunity & Implement Process Improvement.
Has technical experience and skills in the areas of problem determination, creativity &
analysis.Ability to meet a set of defined account agent productivity measurements.
Job Location Hyderabad & Bangalore
Process GD –V&A -Interview
Note: (a) Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in
shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies
supported. (b) Fluency In Communications Skills (both spoken and written)/ soft skills